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Microsoft Outlook 2013: "Unable to connect to exchange server" error

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 6 for Mac Standard Edition

Symptoms

  • Microsoft Outlook 2013 doesn't receive/send messages;
  • "Unable to connect to exchange server" error;
  • Microsoft Outlook 2013: Folder Pane is empty.

Cause

Personal account details/ outlook files were missed.

Resolution

  1. If Microsoft Outlook 2013 doesn't receive/send messages, reinstall Microsoft Outlook;
  2. If you receive "Unable to connect to exchange server" error, uninstall the follwoing Microsoft Outlook 2013 updates:
  3. If you found Folder Pane is empty, follow Micrsoft TechCenter thread: Outlook 2013: Folder Pane is empty

Search words:

Outlook 2013

Unable to connect to exchange server

PD




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