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Unable to launch Parallels Access on PC. Error: The application was unable to start correctly

APPLIES TO:
  • Parallels Access

Symptoms

Unable to launch Parallels Access. Error message:

The application was unable to start correctly (0xc0000022).

Cause

CA Technologies antivirus issue: it detects shell32.dll as a virus and does not allow to run Parallels Access.

Resolution

  1. Boot Windows into Safe Mode
  2. Go to Start -> Control Panel -> Programs and Features, or Add or Remove Programs.
  3. Select CA Technologies antivirus in the list of programs.
  4. Click the Uninstall or Change/Remove button.
  5. Follow the instructions on your screen to complete the uninstallation.
  6. Restart your computer.

Search words:

0xc0000022

The application was unable to start correctly 0xc0000022

Parallels Access

PA




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