Search

Language:  

Available article translations:

Unable to launch Parallels Access on PC. Error: The application was unable to start correctly

APPLIES TO:
  • Parallels Access

Symptoms

Unable to launch Parallels Access. Error message:

The application was unable to start correctly (0xc0000022).

Cause

CA Technologies antivirus issue: it detects shell32.dll as a virus and does not allow to run Parallels Access.

Resolution

  1. Boot Windows into Safe Mode
  2. Go to Start -> Control Panel -> Programs and Features, or Add or Remove Programs.
  3. Select CA Technologies antivirus in the list of programs.
  4. Click the Uninstall or Change/Remove button.
  5. Follow the instructions on your screen to complete the uninstallation.
  6. Restart your computer.



7b79bc60d065460ca794ac1e48cbf81a

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No