When I am trying to check Parallels Desktop for updates, the following error appears:
'Unable to check for updates. Contact the Parallels support team for assistance.'
Parallels Desktop application cannot connect to parallels.com
Open Finder. In the menubar go to Go to folder, type '/etc/', click 'Go'.
Locate 'hosts' file, right-click it > Get info > Expand 'Sharing & Permissions' tab.
Click the lock icon to allow modifying.
Click '+', select your user account.
Under 'Sharing & Permissions' Click 'Read only' near your account name and change it to 'Read & Write'.
Open Terminal (Finder > Applications > Utilities > Terminal)
cd /etc vim hosts
Locate the strings (using arrows) that contain 'parallels' and press 'DD' (double 'D') to remove them.
- After removing all the 'parallels'-containing strings type ':wq' and hit 'Enter/Return to end the modifying.