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Enroll an Android device with Mobile Device Manager

APPLIES TO:
  • Parallels Mobile Device Management

If you want to manage your Android devices with Mobile Device Manager, you must follow the enrollment process to download, install and automatically configure the application according to the instructions below. Certain features require a Google account to be configured on the phone. It is highly recommended that you configure this prior to installing Mobile Device Manager.

Note for users: It is highly recommended that the device’s default browser is used to complete the enroll process.

Enrolling an Android device with Mobile Device Manager

  1. Point your Android device default browser to the Enroll portal URL: https://mdm.2x.com/Enroll

    Note: If connecting to an On Premise Edition Mobile Device Manager server, mdm.2x.com must be replaced with the server domain (https:///enroll)

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  2. Enter the Mobile Device Manager account name supplied to you by your Mobile Device Manager administrator and tap Enrol this Device.

    Alternatively, open the invitation email sent to you by your Mobile Device Manager administrator and tap Enrol this Device directly from your Android device to skip steps 1 and 2.

  3. Next, press the Install Android Client button to open the Mobile Device Manager Google Play store page.

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  4. Once you have navigated (if prompted, choose Google Play) to the Mobile Device Manager application page, tap INSTALL to begin the installation.

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    The application is installed and automatically configured to connect to your Mobile Device Manager account. If the application is not automatically configured, press back to download and open the config file from the Enrol portal or invitation email attachment.

  5. When opened, the app will ask to become a device administrator (Required for Lock and Wipe from Mobile Device Manager Console, to set password rules and other necessary Mobile Device Manager functions). Tap Activate.

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  6. Next, the Mobile Device Manager will show you that it is Waiting for registration approval by the account administrator.

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    Note to user: You will skip step 6, as the device is automatically approved, if enrolled from the Enrol this Device link in the invitation email sent to you by the administrator.

    Note to Administrator: Click here to review how to approve devices waiting for registration approval.

  7. Enable location tracking by going to your smartphones Settings > Location or Settings > Location Services on your Android Phone. Settings > Location & Security are also used (depending on Android version and phone manufacturer).

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Now your Android device can be managed by Mobile Device Manager.

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