Search

Language:  
Search for:

Available article translations:

Dragon Naturally speaking disconnects intermittently

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac

Symptoms

Dragon Naturally speaking application works for some time and then disconnects. Settings have to changed manually to make microphone work every time Windows is started.

Cause

Microphone is detected as USB device.

Resolution

  1. Remove device from a list of USB device in Parallels Desktop Preferences:
    • Go to menu bar at the top > Parallels Desktop > Preferences;
    • Go to Devices tab > locate for device in Permanent Assignments: External device;
    • Press "-" sign to remove device.
  2. Reinstall Parallels Audio Adapter:
    • Go to Start and right click on (My) Computer > choose Manage > Device Manager on left bar inside window;
    • Go to Sound, video and games controllers > right click on Parallels Audio Adapter > Uninstall;
    • Press on icon Scan for hardware changes and Parallels Audio Adapter will be installed automatically.
  3. Set Input/Output as Default:
    • Go to Virtual Machine menu > Configure... > Hardware tab > Sound;
    • Set sound options as on the picture below:

Search words:

PD Business

PD




1e5db16426987d561060acdf56d947b4 48e7cf384e3b46432e32e6040476f122 33c4522b6fa9ca8e050f19b889fb58f1 fb0e3c3e2247964007f03acae43ffd0d 4987860c21de5849bcebfeb0472cfd03

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No