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I renewed my Parallels Desktop subscription, but I still get the error: "The product license has expired"

APPLIES TO:
  • Parallels Desktop 11 for Mac Home Edition

Symptoms

I have just renewed my Parallels Desktop subscription, but still get the error:

The product license has expired.

To continue using Parallels Desktop, you need to purchase a license renewal. If you have already done so, click Check License.

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Resolution

Restart Parallels Desktop.

If the error pops up again, click on Check License.

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If the steps above didn't resolve the issue, please allow more time for the license to be renewed.




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