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Virtual Machine crashes when running third-party applications

APPLIES TO:
  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

Virtual Machine crashes when running third-party applications.

Cause

Resource consumption.

Resolution

  1. Start the Virtual Machine in Safe Mode:

    • In Parallels Desktop top bar go to Virtual Machine > Hardware > Boot order > check Select boot device on startup;
    • Start virtual machine and make its window active (click on it);
    • Press F8 before the Windows screen appears;
    • On the Windows Advanced Option menu, use the arrow keys to select the Safe Mode, and then press Enter;
    • When working in the safe mode is finished you can disable Select boot device on startup (Virtual Machine > Hardware > Boot order).
  2. Disable Startup items on Windows:

    • Start Parallels Desktop and Windows virtual machine;
    • Click on Start and type msconfig then hit Enter;
    • Click the Startup tab and click Disable all;
    • Restart Windows virtual machine.
  3. Run Error Checking on Windows:

    • Start Windows virtual machine;
    • Click on Start > Computer;
    • Right/Option click on C > Drive and select Properties;
    • Select the Tools tab and click on Error Checking, put a check on Automatically repair files on the checkbox;
    • Run the Repair, you will be prompted to schedule the repair since C: Drive is currently mounted, select on Schedule Disk Repair;
    • Reboot Windows and wait for the repair to complete and reboot Windows one more time.
  4. Tune Windows to ensure performance and stability by following the article: How can I improve virtual machine performance on my Mac



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