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Unable to start Parallels Desktop. Spinning wheel.

APPLIES TO:
  • Parallels Desktop for Mac Standard Edition

Symptoms

Unable to start Parallels Desktop. Only Spinning wheel appears.

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Cause

Wrong permissions to the necessary folder on the Mac side.

Resolution

  1. Open Terminal application (Finder > Applications > Utilities > Terminal);
  2. Copy the following command, paste it into Terminal window and press Return:

      sudo chown -R root:wheel /Library/Preferences/Parallels
    
  3. Try to run Parallels Desktop now.

NOTE: Also, there might an alias called 'Parallels' in the /Library/Preferences directory instead of folder called 'Parallels'. In such case please remove an alias.




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