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Parallels Mac Management for Microsoft SCCM Problem Monitor has failed to establish connection to SCCM Proxy.

APPLIES TO:
  • Parallels Mac Management

Symptoms

Unable to connect to the Proxy Server because of the error:

        Parallels Mac Management for Microsoft SCCM Problem Monitor has failed to establish connection to SCCM Proxy.

The following error persists in pma_isv_proxy_service.log:

       D /AuthzManager:3632:9d8/ Access to 'ProblemReportListRequest' denied for 'username' (Access is denied)

Cause

User do not have rights for reports viewing.

Resolution

Reconfigure the Proxy Server (run the Proxy Configuration Wizard) and add this user to the Problem Monitor Users list

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