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X server crashes in RHEL/CentOS 7.1 right after log in

APPLIES TO:
  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop 9 for Mac Standard Edition

Symptoms

  • X server crashes in RHEL/CentOS 7.1 right after log in

  • Unable to login in CentOS/RHEL virtual machine.

Cause

Parallels Tools Linux Video Driver glx issue.

Resolution

Update Parallels Desktop to the latest build available here.

Workaround

  1. Open virtual machine configuration > switch to Hardware tab > Video > turn off 3D acceleration.

  2. Run virtual machine and wait till it boots to Oh no! Something has gone wrong screen.

  3. In the Mac menu bar go to Devices > Keyboard and send Ctrl+Alt+F2 command to open Linux Console.

  4. Login with the credentials.

  5. Reinstall OpenGl executing the following command:

    yum reinstall mesa-libGL xorg-x11-server-Xorg
    
  6. Remove the old link to Parallels library:

    rm /usr/lib64/libGL.so.1
    
  7. Create a new link to default OpenGL library:

    ln -s /usr/lib64/libGL.so.1.2.0 /usr/lib64/libGL.so.1
    

    NOTE there can be another link /usr/lib64/libGL.so that should also refer to /usr/lib64/libGL.so.1.2.0.

    To check if there is a link, please execute:

    ls -la /usr/lib64/libGL.so*
    

    if the output shows /usr/lib64/libGL.so, then execute the following commands as well:

    rm /usr/lib64/libGL.so
    ln -s /usr/lib64/libGL.so.1.2.0 /usr/lib64/libGL.so
    
  8. Remove Parallels OpenGL library:

    rm /usr/lib64/libGL.so.10.2.0.28956
    
  9. Reboot virtual machine:

    reboot
    

Please note for better experience we recommend using GNOME Classic environment rather than GNOME.




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