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I can't enter Windows password using a non-English keyboard layout when connecting via the Parallels Access Web Console

APPLIES TO:
  • Parallels Access

Symptoms

I can't enter the password for Windows when connecting to my Windows PC from a Mac via the Parallels Access Web Console.

My Windows password is created using a non-English keyboard layout. The keyboard layout on a Mac always switches to English when I attempt to enter the password for Windows, thus making it impossible to login to my Windows PC via the Parallels Access Web Console.

Cause

OS X Keyboard settings.

Resolution

  1. Go to System Preferences > Keyboard > Input Sources
  2. Uncheck the "Automatically switch to a document's input source" option.




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