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Unable to change keyboard layout to Japanese language

APPLIES TO:
  • Parallels Desktop 12 for Mac Standard Edition
  • Parallels Desktop 11 for Mac Standard Edition
  • Parallels Desktop 10 for Mac Standard Edition

Symptoms

Japanese keyboard layout does not change in Windows. I can't type anything in Japanese and only English appears( Conversion does not happen).

Some keys such as @, ] are located at the wrong place.

I can't change input mode between Kana ('かな'キー) and English&Number ('英数'キー) by pressing the Kana&English&Number key.

Cause

Windows internal issue.

Resolution

  1. Try Microsoft FixIt

or

  1. Try this method: (provided on official Microsoft forum)

Change the Keyboard Layout and then check:

  • Go to Start > Region and Language

  • Go to the 'Keyboards and Language' tab and choose Change keyboards.

  • On the 'General' tab click 'Add'.

  • Navigate to Japan and select Japanese and*Microsoft IME* options.

  • Click ‘OK’, you should have those options in your list now (For Windows 10 go to Start > Settings > Time and Language > Region and Language, click Add a language and choose Japanese).

  • Go to the Language bar tab in the same panel, and check Docked in the Taskbar.

  • The language bar lets you select Japanese language by clicking on the EN, then switch to Japanese.

  • Change the keyboard input then by clicking on the capital A and changing it to “가”.

  • You should be typing in Japan now.

  • If you load the Onscreen keyboard you should be able to see where the keys are and what your keyboard is set to.

NOTE: The article is applicable only to solve this issue in Windows virtual machine.

In case nothing helps, please contact Microsoft Support for the further assistance.




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