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An error occurred while mounting /media/psf

APPLIES TO:
  • Parallels Desktop 10 for Mac Standard Edition

Symptoms

After I have upgraded my Ubuntu virtual machine to the latest version, the error appeared:

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   "An error occurred while mounting /media/psf
  Press S to skip mounting or M for manual recovery"

Cause

Some of Parallels Tools components (Shared Folders) are broken.

Resolution

  1. Open Terminal window via shortcut Ctrl+Alt(Option)+T.
  2. Execute the following commands one-by-one:

         cd /media/Parallels\ Tools/
         sudo ./install --install
         sudo shutdown -r
    

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