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Unable to open Windows app from Mac: "The application can't be opened -1712".

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition

Symptoms

I am not able to open Windows apps from the Mac side. I get the following error message:

    The application can't be opened -1712

alttext

Cause

Broken links to the Windows apps.

Resolution

  1. Shut down your virtual machine
  2. Open Finder and go to the Application (Parallels) folder:

    • In the Finder menu bar click Go -> Go to Folder
    • In the opening Go to the folder textbox type in:

      ~/Applications (Parallels)/

    Click Go. The Applications (Parallels) folder will open up

  3. Locate your virtual machine's folder and move it to Trash.

  4. Start your virtual machine.
  5. Open your virtual machine's configuration > Options > Applications. Un-check and then check back the Share Windows applications with Mac checkbox.

    This will re-create the Windows apps links on the Mac. Now check the issue.




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