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Unable to add cloud storage to Microsoft Office 2013 apps in Parallels Desktop 10

APPLIES TO:
  • Parallels Desktop 10 for Mac Standard Edition

Symptoms

I cannot add the cloud storage (iCloud Drive (Mac), Dropbox, Google Drive) to Places in the Microsoft Office 2013 apps (Word, Excel, Access, Powerpoint).

The warning message similar to this appears:

    Sorry, we're having server problems, so we can't add iCloud Drive (Mac) now. Please try again later.

Cause

Parallels Desktop Developmenat Team is aware of the issue and is now working on fixing this issue.

Workaround

Restart Micrsoft Office 2013 and try to add the cloud storage again.




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