I am unable to install Parallels Tools. The following errors appeared in parallels_tools-setup.log ( located in C: Windows/Temp ):
[G] [ToolsSetup] GetMsiProperty: ERROR_FAILED_TO_CREATE_DEVNODE_PARAVIRT = 'Failed to create "root enumerated device" necessary to install Parallels Paravirtualization driver.' Error 1784: The supplied user buffer is not valid for the requested operation. [G] !!! inf: Error 0xe0000234: Driver is not intended for this platform. [G] !!! dvi: Error 0xe0000234: Driver is not intended for this platform. [G] [ToolsSetup] 2014-07-25 13.16.23 : Fatal error during installation.
Incorrect installation file.
- Make sure that you have the latest version of Parallels Desktop.
- Start Parallels Desktop, but do not start your Virtual Machine.
- Go to Virtual Machine ->Configure -> Hardware -> CD/DVD 1
Connect Parallels Tools iso file manually:
- Try to install Parallels Tools once again.
NOTE: If you still unable to install Parallels Tools, check the last parallels-tools-setup.log ( located in C: Windows/Temp ) - you will see another error, so please try to fix it using appropriate articles.