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Parallels Tools installation fails with the error code: 0x5B3

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition

Symptoms

I am unable to install Parallels Tools. The following errors appeare in parallels-tools-setup.log:

  [G] [ToolsSetup] DIFXAPP: ERROR:  RETURN UpdateDriverForPlugAndPlayDevices. (Error code 0x5B3: This operation requires an interactive window station.)
  [G] [ToolsSetup] DIFXAPP: ERROR:  Installation failed. (Error code 0x5B3: This operation requires an interactive window station.)
  [G] [ToolsSetup] DIFXAPP: ERROR:  PnP Install failed. (Error code 0x5B3: This operation requires an interactive window station.)
  [G] [ToolsSetup] DIFXAPP: ERROR:  Rollback failed. (Error code 0x643: Fatal error during installation.)

Cause

The error code 0x5B3 is Windows system error and might occurs on a real PC. The 0x5b3 error may be caused by windows system files damage. There can be many events which may have resulted in the system files errors: an incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can also be caused if your virtual machine is recovered from a virus or adware/spyware attack or by an improper shutdown of the virtual machine.

Resolution

In order to fix the issue please try to repair your system as described in this article.




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