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Parallels Tools installation fails with the error code: 0x5B3

APPLIES TO:
  • Parallels Desktop 9 for Mac

Symptoms

I am unable to install Parallels Tools. The following errors appeare in parallels-tools-setup.log:

  [G] [ToolsSetup] DIFXAPP: ERROR:  RETURN UpdateDriverForPlugAndPlayDevices. (Error code 0x5B3: This operation requires an interactive window station.)
  [G] [ToolsSetup] DIFXAPP: ERROR:  Installation failed. (Error code 0x5B3: This operation requires an interactive window station.)
  [G] [ToolsSetup] DIFXAPP: ERROR:  PnP Install failed. (Error code 0x5B3: This operation requires an interactive window station.)
  [G] [ToolsSetup] DIFXAPP: ERROR:  Rollback failed. (Error code 0x643: Fatal error during installation.)

Cause

The error code 0x5B3 is Windows system error and might occurs on a real PC. The 0x5b3 error may be caused by windows system files damage. There can be many events which may have resulted in the system files errors: an incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can also be caused if your virtual machine is recovered from a virus or adware/spyware attack or by an improper shutdown of the virtual machine.

Resolution

In order to fix the issue please try to repair your system as described in this article.

Search words:

PD




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