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The migration could not be completed. An error occured while migrating the disks

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition

Symptoms

Unable to start Migration. The error appears: The migration could not be completed. An error occured while migrating the disks.

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Cause

External Drive with the sector size equal to 4096 bytes is not supported.

Resolution

Check your external drive's characteristics:

  1. Go to Start Menu-> type cmd > Right-click on the appeared app > Run as Administrator.
  2. In the Command Prompt execute the command:

    wmic diskdrive get BytesPerSector,Caption,MediaType,Model         hit Enter
    

As result you will see:

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At the moment Parallels Transporter Agent does not support migration using the external drives with the sector size equal to 4096 bytes.

To perform the migration use the external disks with sector size equal to 512 bytes or perform it over the network.




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