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Unable to activate trial license with error: 'Parallels Desktop cannot connect to the Internet'

APPLIES TO:
  • Parallels Desktop

Symptoms

When you try to activate Parallels Desktop with your trial key, the following message is shown:

Parallels Desktop cannot connect to the Internet in order to complete your product activation

alttext

No activation ID is shown.

Cause

Trial license has expired.

Resolution

You already requested a trial license for Parallels Desktop in the past. Trial license is provided only once and is given for 14 days. When 14 days expire, the trial period cannot be extended.

For more details about Parallels Desktop trial, please visit: http://kb.parallels.com/116845

The only way to continue using Parallels Desktop would be to purchase the full key.




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