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Cannot login to Windows Virtual Machine with error "The User Profile Service failed the logon”

APPLIES TO:
  • Parallels Desktop for Mac Home Edition

Symptoms

When you log on to a Windows 7 or Vista Virtual Machine, you receive the following error message:

    The User Profile Service failed the logon. User profile cannot be loaded.

Cause

Occasionally, Windows might not read your user profile correctly, such as if your antivirus software is scanning your computer while you try to log on.

Resolution

Please follow the Microsoft KB article to resolve this issue.




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