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Parallels Access crashes at " retrieving list of computers..." stage

APPLIES TO:
  • Parallels Access

Symptoms

Parallels Access app for iPad crashes on opening after I receive the message " retrieving list of computers..."

Resolution

We have released the new version of Parallels Access. The new update addresses overall stability and performance issues.

Please update the Parallels Access application on both your iPad and computer.

You can download the latest version of Parallels Access for iPad from the App Store.

To download the latest build of Parallels Access for your computer please go to https://account.parallels.com/




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