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Migration fails with en error 0x8B1703B

APPLIES TO:
  • Parallels Desktop 9 for Mac

Symptoms

Migration fails with en error:

    An error occurred while collecting the information about the source computer 

In parallels-system.log located in C:\Windows\Logs there is an error:

    Notification received : type 4, errStatus 0x8B1703B

Cause

Resolution

  1. On your PC go to Start -> All programs > Accessories > and right-click on Command Prompt > run as Administrator

    type in: sfc /scannow and hit Return

    wait till your system is checked for errors (it may take some time), close Command Prompt

  2. Check all hard disks installed on the PC for errors:

    • Go to Start -> Computer.

    • Right-click on each hard disk installed on the PC -> Properties -> Tools -> Check Now -> Check both check-boxes and click "Start".

    • Restart the PC.

    • Wait until your hard disks are checked for errors (it may take some time).

    Refer to KB #115549 for more details.

  3. Start Migration again

Search words:

migration

Migration fails with en error 0x8B1703B

PD




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