Search

Language:  

Available article translations:

Unable to start the Virtual Machine after migration: it boots in a black screen

APPLIES TO:
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

Windows XP virtual machine boots to Black Screen but I can start the Virtual Machine in a Safe Mode.

Resolution

In order to resolve the issue, please do the following:


NOTE: Please take a snapshot of the virtual machine before performing the instructions: in the menu bar go to Virtual machine -> Take a snapshot.



  1. Please go to the your Virtual machine Configuration > Hardware > Hard Disk

  2. Change the type from SATA to IDE

  3. Start virtual machine, go to C:\Windows\System32\drivers and remove iastor.sys file

Cause

Intel AHCI controller driver (iastor.sys) is causing the problem




1e5db16426987d561060acdf56d947b4 97cd84747b25a2e5a06065a21a747a53 df4909b7dd0609a3c148f007041db6d9

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No