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Unable to start the Virtual Machine after migration: it boots in a black screen

APPLIES TO:
  • Parallels Desktop 8 for Mac

Symptoms

Windows XP virtual machine boots to Black Screen but I can start the Virtual Machine in a Safe Mode.

Resolution

In order to resolve the issue, please do the following:


NOTE: Please take a snapshot of the virtual machine before performing the instructions: in the menu bar go to Virtual machine -> Take a snapshot.



  1. Please go to the your Virtual machine Configuration > Hardware > Hard Disk

  2. Change the type from SATA to IDE

  3. Start virtual machine, go to C:\Windows\System32\drivers and remove iastor.sys file

Cause

Intel AHCI controller driver (iastor.sys) is causing the problem

Search words:

Intel AHCI controller driver

black screen

PD Pro Edition

PD




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