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I am not able to boot virtual machine due to 'LogonUI.exe C:\Windows\System32\cryptui.dll is either not designed to run on Windows...' error

APPLIES TO:
  • Parallels Desktop 9 for Mac

Symptoms

I am not able to login to Windows 7 Bootcamp-based virtual machine. The error appears:

LogonUI.exe - Bad Image

C:\Windows\System32\cryptui.dll (or C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\gdiplus.dll) is either not designed to run on Windows or it contains an error.     Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

Your text to link here...

Cause

The library is corrupted.

Resolution

  1. Obtain Windows 7 installation disk. Connect the disk to the virtual machine: http://kb.parallels.com/en/4653

  2. Boot from the disk. Virtual machine configuration -> Hardware -> Boot Order.

  3. Go to the Repair options -> Command Prompt. Perform the following:

3.1 Enter the same directory which reports in the error message: C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\ . Then execute:

ren GdiPlus.dll GdiPlus.dll_old

3.2 Enter another similar directory (similar to amd64_microsoft.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230. There are a bunch of them in C:\Windows\winsxs\, e.g. amd64_microsoft.gdiplus_31bf3856ad364e35_6.1.7600.16385_none_02441ffd063d9b53)

3.3 Execute

copy GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\

NOTE: a path to copy C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\ - should be a path from an error message.

Now restart the virtual machine and check if the issue is resolved.

Search words:

C:\Windows\System32\cryptui.dll is either not designed to run on Windows or it contains an error.

LogonUI.exe

Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

gdiplus

cryptui.dll

gdiplus.dll

is either not designed to run on Windows or it contains an error.

PD




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