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Windows 7 virtual machine crashes with BSoD Stop 0x3B after Parallels Tools installation

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

  • My Windows 7 virtual machine goes to BSOD Stop 0x3B after Parallels Tools installation

Cause

Conflict with 3-rd party drivers

Resolution

Please go to Control Panel -> Programs and Features -> locate and uninstall any 3-rd party display driver (e.g. USB Display Device (Trigger 1+), Trigger External Graphics Family, USBVCOM 2.01 etc.). Then please reboot and reinstall Parallels Tools.




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