Virtual Machine cannot connect to the Internet.
The output of
"An internal error occurred: the request is not supported. please contact Microsoft product support services for further help. additional information: unable to query host name."
- Reset the Transmission Control Protocol / Internet Protocol (TCP/IP) following the next Microsoft article:
If the "Fix it" tool doesn’t work you may manually reset TCP/IP by following the steps provided under “Let me do it myself” section.
Go to Start -> Control Panel -> Administrative Tools -> Services.
Search for the below mentioned Services. Right click them one-by-one and select Properties or double-click them to open the service.
- Net logon
- Network connection
- Network location
- TCP/IP Net BIOS Helper
Check to make sure that the "Startup Type" is set to "Automatic".
Reboot your virtual machine.