Search

Language:  

Available article translations:

How to make sure my Mac is always online

APPLIES TO:
  • Parallels Access

Symptoms

I work with my Mac applications through Parallels Access, how can I make sure my Mac is always online?

Information

  1. Make sure your Mac is plugged in and turned on.

    Parallels Access cannot connect to your Mac when it is turned off

  2. Make sure the Energy Saver settings of your Mac are set to never go to Sleep mode.

    • launch System Preferences
    • click on Energy saver
    • Drag the slider of the "Computer sleep" option to "Never"

    Your text to link here... Parallels Access cannot connect to your Mac when it is in Sleep Mode.

  3. Do not close the lid of your portable Mac (MacBook Pro or MacBook Air).

    Your text to link here...Your portable Mac will go to Sleep Mode regardless of your Energy Saver settings when you close the lid.

    Your text to link here... Parallels Access cannot connect to your Mac when it is in Sleep Mode.

  4. If you want to make sure no one else can see your Mac Screen while you are connected remotely:

    • Click on Parallels Access Agent tray icon in Mac toolbar, choose "Preferences"

    • Click on Advanced

    • Check "Lock this computer when working remotely" and "Lock this computer once you finish working remotely" checkboxes.




7b79bc60d065460ca794ac1e48cbf81a

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No