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Mac applications do not use the whole screen of my iPad

APPLIES TO:
  • Parallels Access

Symptoms

When I launch any Mac application via Parallels Access, the applications do not use the full screen of the iPad.

  • My Mac has Retina display.
  • Parallels Desktop is installed on my Mac.

Cause

When Parallels Access connects to your remote Mac it automatically resizes the Mac screen to 1024x768. However it was discovered that such resolution is unusable on MacBooks with Retina with Parallels Desktop Virtual Machines running, because a lot of Graphic User Interface element inside the Virtual machine (Guest OS) will not fit the screen.

So the decision was made to set bigger screen resolution in that case.

The side effect of that change was that the bigger resolution does not fit well the iPad's screen, that is why the black areas can be seen on top and bottom of iPad's screen when working with Mac or Virtual Machine's applications via Parallels Access.

Search words:

When I launch parallels on my ipad the main screen is full size. However when I launch any application, the application does not use the full screen of the ipad.

my screen does not fit fully onto the iPad

When I run an program like word it does not use the whole screen of my iPad as advertised

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