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Desktop is all black after installing Parallels Tools in Ubuntu 13.04

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition

Symptoms

Desktop is all black after installing Parallels Tools in Ubuntu 13.04

Resolution

  1. Start Ubuntu virtual machine.
  2. In Parallels Desktop menu bar click on Devices > CD/DVD > Connect image.
  3. In the Open window navigate to /Application/Parallels Desktop.app/Contents/Resources/Tools/prl-tools-lin.iso and click Open button.
  4. Press Ctrl+Alt+F2 to activate text console in Linux virtual machine or launch Terminal.
  5. Mount the Parallels Tools image inside the guest OS:

    sudo mount /dev/cdrom /mnt
    
  6. Start Parallels Tools installer:

    cd /mnt
    sudo ./install
    
  7. Choose Remove.
  8. Once Parallels Tools are uninstalled and your Linux virtual machine restarts:

    sudo mount /dev/cdrom /mnt
    cd /mnt
    sudo ./install
    

    Choose Install and wait till Parallels Tools are installed and then reboot your virtual machine.




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