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Parallels Tools installation crashes on 74%

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac Standard Edition
  • Parallels Desktop for Mac Pro Edition
  • Parallels Desktop Lite

Symptoms

I am unable to install Parallels Tools in my Windows XP virtual machine. Parallels Tools installation hangs for some time at 74% and then crashes.

Cause

Windows registry misconfiguration

Resolution

  1. Click on Start -> Run.. > type 'regedit' without quotes and hit Enter/Return.

  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  3. In Registry Editor UI click Edit > New > Key

  4. Name new key as Notify, so the full path would be HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify

  5. Close Registry Editor window, restart the virtual machine and install Parallels Tools again.



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