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Gray rectangle shows up in Coherence mode after installation of Kaspersky Antivirus 2014

APPLIES TO:
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac

Symptoms

Gray rectangle shows up in Coherence mode after installation of Kaspersky Internet Security / Antivirus 2014 downloaded from Kaspersky official website.

Cause

Kaspersky Internet Security / Antivirus 2014 downloaded from the Kaspersky official website is not optimised for running inside the Virtual Machine and blocks Coherence functionality.

Resolution

Parallels suggests to use antivirus / Internet Security solutions (including Kaspersky Internet Security) available at Parallels Desktop Security Center.


Related articles:

Parallels Security Center: Installing Antiviruses for your Windows Virtual Machine

What bonus software comes with Parallels Desktop 9 for Mac?


Note: Uninstall Parallels Desktop Antivirus / Internet security 2014 before installing Internet Security solution supplied with Parallels Desktop.





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Windows Desktop in Coherence

gray area

Hello, there is a problem in coherence mode with installed KIS either 2013 or 2014 version. When host system is switched to coherence mode an area from desktop of my host Windows system still remains visible. As it turned out the problem is related to KIS, that is if KIS is switched off everything works properly. Since you declares that KIS works properly with your product, I bought a license for it, but it's not possible to use they together because of the problem I mentioned above. Could you please provide a solution ? Thanks in advance, Viacheslav.

Hello, there is a problem in coherence mode with installed KIS either 2013 or 2014 version. When host system is switched to coherence mode an area from desktop of my host Windows system still remains visible. As it turned out the problem is related to KIS, that is if KIS is switched off everything works properly. Since you declares that KIS works properly with your product, I bought a license for it, but it's not possible to use they together because of the problem I mentioned above. Could you please provide a solution ? Thanks in advance, Viacheslav.

PD




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