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Unable to start Parallels Desktop 9 after upgrading to OS X 10.9 Mavericks

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

After upgrading to OS X Mavericks Parallels Desktop 9 no longer starts up.

Cause

OS X upgrade corrupted Parallels Desktop system files.

Resolution

  1. Uninstall Parallels Desktop 9
  2. Open Finder., go to Applications. folder -> Utilities;. Launch Disk Utility.
  3. Click on your Mac Hard Disk and press Repair permissions. Wait till the operation is done.

  4. Reboot your Mac
  5. Install Parallels Desktop 9



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