I am unable to install Parallels Desktop 8, 9 or 10.
Problem ID 15380
I have already tried KB 114703
- Login to your Mac with your current user account. Make sure your current user account has Administrative privileges.
- Open Finder > Applications > Utilities folder and launch Terminal.app
In Terminal type in:
Type in your Mac user account password when prompted and press Return/Enter. Note that you will not see it on typing. This is common Mac OS X behavior.
In Terminal type in
and press Return/Enter again.
If the output starts with "uid=0(guest)" it means that Mac OS X recognises system administrator with root permissions as the guest user. Please consider contacting Apple support to resolve this issue.