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How to uninstall Parallels Access from either Mac or Windows

APPLIES TO:
  • Parallels Access

Resolution

To remove Parallels Access from your Mac or Windows PC you will need to uninstall the Parallels Access Agent:

On a Mac:

  • Click on Parallels Access icon in OS X tray and select Quit Parallels Access
  • If you have Skype on Mac and it is running please quit Skype.
  • Download Parallels Access Uninstall script
  • Double click the downloaded file to extract the script file.
  • On your Mac go to Applications -> Utilities and open Terminal.
  • In the Terminal window type in:

    sudo 
    

    then drag and drop the script file to Terminal.

    the resulting string in the Terminal will look similar to this:

    sudo /Users/jappleseed/Downloads/PurgeParallelsAccess.sh 
    
  • Hit Return to run the script.

  • Enter your Mac user password (please note you will not see it on typing)

  • The script will uninstall Parallels Access from your Mac giving you the resulting message:

    Done. Your system is pristine.
    

On Windows:

  • Click on Parallels Access icon in Windows taskbar and select Quit Parallels Access
  • Open  Windows Control Panel ► Uninstall a Program
  • Uninstall Parallels Access
  • Restart Windows



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