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How to collect crash dump from Parallels Access

APPLIES TO:
  • Parallels Access

Information

Parallels Support Team may ask you to provide Parallels Access crash report

Here is how to do it:

  1. On your iPad go to Settings

  2. Go to General -> About

  3. Tap on Diagnostics and Usage -> Diagnostic and Usage Data

  4. Locate a crash report that starts with "RemoteClient…" and send it to Parallels Support.




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