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Virtual Machine crashes with Fatal error on MacBook Pro 6,2 (15-inch, Mid 2010) with OS X Mavericks

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

Windows Virtual Machine crashes on attempting to login to user account.

Error message:

    Fatal error occurred in the virtual machine

Parallels Desktop 8 is installed on MacBook Pro 6,2 (15-inch, Mid 2010) with OS X Mavericks

Resolution

  1. Start Parallels Desktop but do not launch your Virtual machine
  2. Go to Virtual Machines menu -> Configure -> Optimization
  3. Switch Power option to "Better performance"




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