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Cannot register the license key for Parallels Desktop 8

APPLIES TO:
  • Parallels Desktop 8 for Mac

Symptoms

I cannot register Parallels Desktop.

Error: the registration process couldn't been completed

Resolution

  1. Quit Parallels Desktop.
  2. In Finder go to Applications -> Utilities folder.
  3. Start Terminal.app and execute next commands one by one (you may copy/paste the commands for better convenience):

    sudo mv /Library/Preferences/Parallels /Library/Preferences/Parallels.old
    

    (you will be prompted to enter Mac OS X administrator password. Please note you will not be able to see it on typing)

  4. Start Parallels Desktop again and activate it.

  5. Restart Parallels Desktop.

Search words:

cannot register

PD




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