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Available article translations:

I cannot access the Parallels Access Agent on my computer because I cannot see the tray icon

APPLIES TO:
  • Parallels Access

Symptoms

There is no the Parallels Access Agent tray icon on my computer though the Parallels Access app can successfully connect to my computer

Resolution

on a Mac:

  • Open the Applications folder
  • Double-click on the Parallels Access.app

on a PC:

  • Click on Start
  • Click "All programs"
  • Click on Parallels Access

Cause

Parallels Access Agent failed to automatically start.




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