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Cannot enter Coherence, it hangs with "Starting Coherence" spinning wheel

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition
  • Parallels Desktop 7 for Mac Standard Edition

Symptoms

When trying to switch to Coherence view mode you see “starting Coherence” spinning wheel, but Windows does not actually go to Coherence mode and the spinning wheel hangs on the screen.

Resolution

Warning: we recommend to take a snapshot of your virtual machine before applying the solution below. To take a snapshot go to Virtual machine menu -> Take a snapshot.

  1. Start your Virtual machine
  2. Go to Start -> Control Panel -> Programs and Features
  3. Check the list of installed software and search for the following applications:

    • Driver Fighter
    • Browser Defender
    • Bundled software uninstaller
    • Delta Toolbar
  4. Uninstall these applications
  5. Restart Windows
  6. Try to enter Coherence

Cause

The issue is caused by one of the following programs:

  • Driver Fighter (version 1.1.31)
  • Browser Defender
  • Bundled software uninstaller
  • Delta Toolbar




Related articles:

Search words:

spinning wheel

starting Coherence

Driver Fighter

coherence

PD




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