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Cannot download the update for Parallels Desktop for Mac

APPLIES TO:
  • Parallels Desktop for Mac Standard Edition

Symptoms

I can't download the latest build of Parallels Desktop using Parallels Desktop menu Check for Updates.

The Error message appears:

The downloaded file might have been damaged during the operation

Cause

The Parallels Desktop installation file was broken during the downloading process.

Resolution

  1. In Finder, click on Go menu, then click Go to Folder.
  2. Type in ~/Library/Parallels/Downloads and press Go.
  3. Locate ParallelsDesktop-X.0.xxxxx.dmg.prlupd-part file and delete it (move to the Trash and empty the Trash).
  4. Then try to download the update for Parallels Desktop using the Check for Updates menu again.


Search words:

PD




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