This issue has been completely fixed since Plesk 11.0.9 MU#35
Since the moment of installation, the Parallels Premium Outgoing Antispam mail statistics are empty, i.e., 0 (zero) messages processed.
The issue is sometimes caused by the way PHP is configured on the server:
- Some functions are disabled in “php.ini” (disable_functions = dl, exec, passthru, pcntl_exec, posix_kill, posix_mkfifo, posix_setuid, proc_close, proc_open, proc_terminate, shell_exec, system, ftp_exec, leak, posix_setpgid, posix_setsid, proc_get_status, proc_nice, show_source).
The issue will be fixed in a future update for which a new Knowledgebase article will be created. You may subscribe to new articles on Parallels Plesk Panel products if you wish to receive notifications about their creation.
Modify the ctoblogs.php script so that it uses the Parallels Plesk Panel PHP engine:
Back up the script:
# cp /opt/ctch/ctoblogs.php /opt/ctch/ctoblogs.php.orig
Open it for editing and change this line:
Remove previous stats:
# rm -rf /var/log/ctchob/*
When statistics are calculated manually, the .part file gets overwritten and the lastepoch gets changed. That is why it is not recommended to run this script manually.