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Unable to download Parallels Desktop 8 update

APPLIES TO:
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

You are unable to update Parallels Desktop 8 to the latest build 8.0.18314 because of the error message:

Unable to download the ParallelsDesktop-8.0.18314.813278.dmg file. Please try to download it again. If the issue still persists, please contact the Parallels support team for assistance. 



Solution

Download the latest Parallels Desktop 8 update and install it manually:
  • Run the downloaded file and install the latest Parallels Desktop update (your Virtual Machines will not be affected)



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