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Windows Start menu does not appear from dock or Parallels icon in Mac top menu

APPLIES TO:
  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

Windows Start menu does not appear when you click Dock or Parallels icon || in Mac top menu.

Cause

Incorrectly installed Parallels Tools or permission issue.

Resolution

  1. Reinstall Parallels Tools from Virtual Machine menu > Reinstall Parallels Tools.

    In Parallels Desktop 10 Actions menu > Reinstall Parallels Tools.

  2. Go to /Users/< your username >/Applications (Parallels)/< virtual machine name > applications

    Right click on Windows 7 applications folder > Get Info

    At the bottom of the Get info window, expand Sharing & Permissions.

    Click on the + icon and add your user/admin user to the list.

    Provide read and write privilege.

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