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Japanese characters appear garbled in some web pages on Windows 8 Internet Explorer

APPLIES TO:
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

Japanese characters appear garbled in some web pages on Windows 8 Internet Explorer.
 

Solution

The issue is fixed since Parallels Desktop 8.0.18305, please update your Parallels Desktop 8 to the latest build: 

  • click on Parallels Desktop menu > Check for Updates...
  • Download and install the update


Alternative Solution

Important notice: apply this solution only if the main solution did not help.

Change 3D acceleration value from DirectX10 (experimental) to DirectX9:
 
1. Shut down the Virtual Machine.
 
2. Open Virtual Machine configuration by clicking the Virtual Machine menu > Configure... > Hardware > Video.
 
3. At 3D acceleration dropdown menu, choose DirectX9.
 
4. Close Hardware page.
 
5. Start the Virtual Machine.
 
 
 



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