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Parallels Configuration Manager proxy service is stopped

APPLIES TO:
  • Parallels Mac Management

Symptoms

1. Parallels Mac Management Agent for Mac link to download is not available

2. Parallels SCCM Proxy is installed on SERVER_WITH_SCCM_PROXY, but Parallels Configuration Manager Proxy  service is stopped

3. Log file %WINDOWS%\Logs\pma_isv_proxy_config.log is absent or has only 4 records about configuration procedure

Cause

Administrator did not run the Configuration Utility (if log file is absent) or closed the Utility without configuring Parallels SCCM Proxy

Resolution

Run the Configuration Utility from Start > All Programs > Parallels > Configuration Utility



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