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Unable to register Parallels Mac Management Agent for Mac: Could not connect to Parallels Configuration Manager Proxy error message

APPLIES TO:
  • Parallels Mac Management

Symptoms

You are unable to complete manual Parallels Mac Management Agent for Mac installation on a Mac. When clicking Continue button on the Parallels Configuration Manager Proxy address screen this error message appears:

     Could not connect to Parallels Configuration Manager Proxy 

Cause

  • Parallels Configuration Manager Proxy is located behind Firewall

  • Proxy service is stoped

Resolution

See the chapter Configure Windows Firewall in Parallels Mac Management for SCCM Administrator's Guide for details to configure the Firewall for Parallels Mac Management Agent for Mac.




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