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I cannot download Parallels Desktop purchased at Parallels Online Store: my download link has expired

APPLIES TO:
  • Parallels Desktop 10 for Mac Standard Edition
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

I purchased Parallels Desktop at the Parallels Online Store and the download link which I received in the order confirmation email expired, so I cannot download an installation file.

Resolution

If you have a license for Parallels Desktop 8, 9 or 10, you can download them on the Parallels website:

http://www.parallels.com/products/desktop/download/

Installation files for version 8 and 9 are available in the Additional downloads section:

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If you need to download Parallels Desktop 7 or any earlier version, please visit:

http://kb.parallels.com/5802

Search words:

link expired

PA

cannot download Parallels Desktop

PD




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