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Unable to use Microphone in Windows virtual machine

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition
  • Parallels Access

Symptoms

Unable to use Microphone in Windows virtual machine.

Cause

The possible reasons might be:

  1. Outdated drivers.
  2. Drivers conflict.
  3. Virtual Machine misconfiguration.

Resolution

  1. Check if the Microphone is working properly on Mac OS X side.
  2. Launch Parallels Desktop but do not start the Windows Virtual Machine
  3. Click on Virtual Machine menu ► Configure ► Hardware ► Sound
  4. If this device is absent, you can add it to Virtual Machine Configuration, by clicking the + sign in the bottom of Configuration window

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  5. Select the Connected option to have the sound device automatically connected on the virtual machine start up.

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  6. In the Input drop down menu select Built-in Input and close the Configuration window.

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If the issue persists then proceed to the following steps:

  1. Launch Parallels Desktop but do not start the Windows Virtual Machine.
  2. Click on Virtual Machine menu ► Configure ► Hardware ► Sound
  3. In the Input drop down menu select the name of the microphone.
  4. Start Windows virtual machine and go to Device Manager by right-clicking on My Computer ► Manage ► Device Manager
  5. Click on Sound, video and games controller and check if there is any signs. Right-click on device and choose "Delete". Delete every device with the sign.

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  1. Choose Scan for hardware changes
  2. Check if the microphone works in Windows virtual machine.



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