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The printer status is "Offline" in Windows virtual machine

APPLIES TO:
  • Parallels Desktop 7 for Mac Standard Edition

Symptoms

Printer always shows an Offline status and does not print.

Cause

This problem occurs in case of Printer misconfiguration on the Windows side. 

Resolution

1. Start Parallels Desktop application and Windows virtual machine.
2. Click on Start menu go to Control Panel  Printer and Faxes
3. Right click on the printer that is showing up as Offline  Click on "Use Printer Online"

4. Give a test print and check if the printer is printing fine.

If the issue persists:

1. Download and install the Microsoft Fix it
2. Give a test print and check if the printer is printing fine.



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