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Error "Unable to Connect to server" while trying to install Kaspersky Internet Security 2012

APPLIES TO:
  • Parallels Desktop 7 for Mac

Symptoms

While you are trying to install Kaspersky Internet Security (KIS) 2012, you get the error message:

Unable to Connect to server

Cause

It may be caused by a bad internet connection or faulty download link. 

Resolution

  1. Check the Internet Connection on both Mac and Windows virtual machine. If there is no Internet - please fix this issue first and re-run KIS installation from Virtual Machine top menu.
  1. If your Internet connection is fine - please copy and paste the direct download link of Kaspersky Internet Security in a Web browser on Windows virtual machine.

For proxy settings:

1) Please contact you system administrator for assistance. 

2) Disable proxy in System Preferences - Network - Active connection - Advanced... - Proxy




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